You have complete control over 911 notifications with 3CX 911 Notifier. You control the content of notifications, who is notified, and how they are notified (email, SMS, and phone call). Show emergency responders exactly where the problem is located. This is a "MUST HAVE" solution for educational facilities and businesses with multiple buildings.
Finally you can monitor your simultaneous calls in real-time with 3CX Call Counter. You can set a warning threshold and be notified by email when 3CX is approaching your maximum permitted simultaneous calls.
Now you can monitor the activities of your inbound / outbound call center with 3CX Competitive Wallboard.
This web application allows managers and agents to view in real-time each agent's performance and whether they have met their weekly and monthly call quota.
With 3CX ConnectBooster Integration you get paid faster! Improve cash flow! Offer your customers the convenience of paying over the phone, anytime they wish. Payments are easy to make and automatically synced to QuickBooks or Microsoft Dynamics.
Designed specifically for florist shops, this add-on performs screen pops for MAS and RTI accounting systems.
Need to know when a delivery takes place? Have your drivers dial in and enter an account number and delivery code to automatically update your accounting system.
Our 3CX Http API makes it easy to integrate phone functions into your applications. By abstracting the complexities of the 3CX Call Control API into a simple-to-use API, even a novice programmer can integrate with 3CX.
3CX Monitor is a perfect diagnostic tool for monitoring call progress from "dialing" to "disconnect". With this tool you can see all the events of a call. You can follow the path the call took, and see a complete list of attributes.
Paying for an expensive after-hours answering service? With 3CX On Call Manager you can create recurring on-call schedules for staff to respond to after-hours support requests. Includes support for "live answer" or voicemail notifications (phone, email, SMS) with 30 levels of escalation.
With 3CX Voicemail Manager you can automatically forward voicemails to distribution groups, receive text transcriptions of your voicemails, archive (compress) voicemails, and access your voicemails remotely using a simple web portal.