3CX Call Counter by VoIPTools (Free)

This free utility allows you to monitor your simultaneous calls in real-time, and graph utilization over time. You can set a warning threshold and be notified by email when 3CX is approaching your maximum permitted simultaneous calls.
Manufacturer: VoIPTools


3CX Call Counter is now FREE!

Are you worried about running out of simultaneous calls, but you don't have a easy way to monitor your usage over time?  With 3CX Call Counter you can monitor your call volume in real-time, and graph utilization over time.  You don't have to guess what your peak usage is, now you can see call levels at any time.

This utility makes it easy to see utilization patterns to estimate when an upgrade of 3CX will be need, and graph usage to easily see seasonal, annual, monthly, weekly and daily utilization trends.  It's a great tool to help you ensure you have adequate staffing during peak periods.

3CX Call Counter enables you to:

  • Display current simultaneous calls in real-time 
  • Graph utilization by Year, Month, Week, Day, Hour
  • Set threshold for email notification
  • Log usage for reporting 
  • 3CX Version 12 - 15
  • Microsoft .Net 4.6.1
  • VoIPTools Relay Agent installed on the 3CX server (free)
  • Internet Information Server (IIS) 7.0 and above
  • Microsoft SQL Server 2008 Express (free) and above


Download the user guide here: 3CX Call Counter User Guide





Version 15.0.12  March 23, 2017

  • Improved the keep-alive process
  • Implemented improved login control


Version 15.0.10  March 16, 2017

  • Fixed issue with restarting Windows service
  • Updated Hub URL with server name (replaced localhost)
  • Changed default port number for Hub URL
  • Changing settings automatically restarts the Windows service
  • Optimizations to the call event process
  • minor cosmetic changes to user interface

Version 15.0.7  March 2, 2017

  • Now free!
  • Converted to web application
  • Added support for Microsoft SQL Server
  • Added support for latest VoIPTools Relay
  • Updated controls to latest version


Version 14.0 2  October 17, 2015

  • Added support for 3CX 12.5 and 14
  • Added ability to install on server other than 3CX server
  • Added preservaton of settings on software upgrade
  • Added auto creation of countlog.csv if not found
  • Added check for 3CX version
  • Fixed deleting notification emails
  • Fixed dialog for successful email test
  • Fixed several cosmetic issues

Version 2.0.0  September 28, 2013

  • Initial Public Beta released
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