If you need to classify the purpose or result of your phone calls, 3CX Wrap-up Codes can help. When you make or receive a phone call, a popup will display that enables you to select from a pre-defined list of codes. For a support department, you may use codes like “Installation issue”, or “Hardware issue”, while a sales department may want to classify the call as a “follow-up” or “New lead”. The ability to classify and track where you are spending your time enables you to better fine-tune your organization.
Before installing ‘3CX Wrapup Codes’, you need to ensure that your computer meets the minimum requirements mentioned below:
1. 3CX Version V16 and V18 (Windows Only)
2. Windows 10 or above / Windows Server 2012 or above
3. Internet Information Server (IIS) 7.0 or above
4. .Net 4.7.2 or above
When installing IIS, be sure to install Basic Authentication, .Net Extensibility, and ASP.Net 4.X
You can order ‘3CX Wrapup Codes’ on-line at https://www.voiptools.com. Your order confirmation email will include your license key and a link to download the software.
There are a number of prerequisites that must be installed prior to installing ‘3CX Wrapup Codes’. These prerequisites include Microsoft Internet Information Server (IIS) and Microsoft SQL Server
Install 3CX Wrapup Codes Client Application
This User Guide contains step-by-step instructions to successfully install ‘3CX Wrapup Codes’. Begin by extracting the installer from the downloaded zip file (Step 1 above), then run the setup program named 3CXWrapupCodesClientInstaller.exe
Register your License Key in ‘3CX Wrapup Codes – Server’ Application
You must register your license key while installing the ‘3CX Wrapup Codes-Server’ application so that the ‘3CX Wrapup Codes-Client’ application will also be activated. Your license key is included in your order confirmation email, and can also be found in your order history on our website.
4.Step By Step Installation Procedure
The following section guides you through a detailed walk-through of the installation process.
Step 1: Download 3CX Wrapup Codes
You can check for the software download link included in your order confirmation email. As an alternative, you can also find the link from your order history on our website.
Step 2: Extract the installer from the downloaded .zip file
The file you downloaded in the above step is a compressed .zip file.
1. Position the mouse on the zip file and right-click.
2. From the popup menu, select Unblock to unblock the zip file and then select Extract All to extract the software
Step 3: Start the installation process
1. From the extracted folder, find the file 3CXWrapupCodesClientInstaller.exe
2. Double-click the file to start the VoIPTools Setup Wizard.
3. Click Next to continue.
Step 4: Close the Application
Once the installation is complete, click Close
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If you purchased our products through a VoIPTools Partner, your Partner will provide first level support. Partners have access to 100% free technical support, provided they participate actively in the troubleshooting process.
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