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Samuel Orr
(@samuel-orr)
Member Admin

If you are not getting notified that there is a new after hours voicemail here are a few things to check:

1. Ensure that you have a max escalation of at least 2.
2. Ensure that someone is scheduled for level 2 or higher.
3. Ensure you can send a test email.
4. Ensure the user running the service has rights to the folders and files.

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Posted : 04/06/2019 2:31 pm
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