What’s New:

• Supports Linux
• Customers can work with the same agents in multiple groups without any need of removing agents from existing groups and adding to the required groups..

 
What’s New:
 

• ‘3CX Do Not Call’ is a Windows service that monitors all outbound calls. If the dialed number is on an internal Do-Not-Call list, then the call will be dropped; and the dialing extension will receive an email notification.

 
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What’s New:

• “3CX Auto Logout” monitors whether a queue agent has missed multiple consecutive calls. If the permitted number of missed calls is exceeded, the service will automatically log the agent out of the queue.
  Ex:-If an agent forgets to log out of a queue before leaving their desk, having their phone ring with nobody there to answer.

 
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What’s New:
 

• Companies that use Microsoft Active Directory (AD) may want to ensure that when a user is deleted from AD, then the user is deleted from the 3CX too.
• 3CX Phone System has the ability to download all of your current user settings from your Active Directory Server.
• lf the user’s data such as first and last names, mobile numbers, and email addresses will be queried from the Active Directory and extensions will be created with a click of a button. This will save the administrator a great amount of time and resources.

What’s New:

• Supports Linux.
• Minor Bugs were fixed.
• Reports screen enables you to view the sales report, performance report and call report for all the campaigns in the 3CX Surveyor. As a manager, you can filter the records by entering details in any one of the column headers and export data in various formats like pdf, xls, xlsx, rtf or csv.

What’s New:

• Customers can create TTS message (.wav file) using Amazon Web Services.

What’s New:

• Supports Linux
• Customers can work with the same agents in multiple groups without any need of removing agents from existing groups and adding to the required groups..

 
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What’s New:

• Customers were able to use Amazon Poly Voice feature having multiple number of voices to create their Auto_Self_ID instead of Windows TTS voice.

 
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