VoIPTools

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Server Configuration Instructions

Configure SQl servers for remote access or internet information Server (IIS) for our tools.

SQL
IIS

Version 18

3CX Relay Agent

Download

Documentation

Version

Release Date

3CX Relay Agent

Linux (Service Pack 3)

18.0.23

September 12, 2022  

September 12, 2022

 

  • General changes to how the Relay gathers information from 3CX.

 

August 8, 2022

 

  • Created new APIs for getting queues minimal info and for changing the prompts for IVR (For Barge Messages application)

 

June 17, 2022

 

  • Fixed a formatting issue on recording manager

Windows (Service Pack 3)

18.0.23

September 12, 2022  

September 12, 2022  

  • General changes to how the Relay gathers information from 3CX.

August 8, 2022

  • Created new APIs for getting queues minimal info and for changing the prompts for IVR (For Barge Messages application)

June 17, 2022

  • Fixed a formatting issue on recording manager

Linux (Service Pack 4/5)

NEW!

18.4.23

September 12, 2022  

September 12, 2022  

  • General changes to how the Relay gathers information from 3CX.

August 8, 2022

  • Created new APIs for getting queues minimal info and for changing the prompts for IVR (For Barge Messages application)

June 17, 2022

  • Fixed a formatting issue on recording manager

Windows (Service pack 4/5)

NEW!

18.4.23

September 12, 2022  

September 12, 2022  

  • General changes to how the Relay gathers information from 3CX.

August 8, 2022

  • Created new APIs for getting queues minimal info and for changing the prompts for IVR (For Barge Messages application)

June 17, 2022

  • Fixed a formatting issue on recording manager

Free Tools

Download

Documentation

Version

Release Date

Free Tools

Click-To-Call V18

18.0.21

January 25, 2022

Holiday Importer V18

18.0.32

January 25, 2022

VoIPTools Side panel Menu

18.0.3

November 10, 2021

Tools (3CX Add-Ons)

Download

Documentation

Version

Release Date

Active Directory Sync V18

18.0.14

August 12, 2021

Agent Greetings V18

18.0.3

January 21, 2022

Audio Scheduler V18

18.0.35

January 19, 2022

Auto Call Back V18

18.0.3

August 11, 2021

Auto Logout V18

18.0.32

February 15, 2022

Auto Self ID V18

18.0.24

January 12, 2022

Auto Voicemail V18

18.0.37

September 29, 2022  

September 29, 2022

 

  • Added the ability to sign in using a web password rather than a PIN. (Option to sign in via a PIN is still available)

 

  • Now supports HTTPS (SSL) server bindings.

Barge Messages V18

NEW!

18.0.4

September 20, 2022  

September 20, 2022

 

  • Fixed an issue that was causing the 'Play Recording' button to play incorrect recordings. 

 

September 9, 2022

 

  • Increase session timeout

 

  • Added Barge In and Play columns to the Prompts page.

Call Router V18

18.0.15

January 7, 2022

Caller ID V18

18.0.31

February 14, 2022

Competitive Wallboard V18

18.0.190

September 12, 2022  

September 12, 2022

  • Fixed an issue that was causing shift times to reset at incorrect times.
  • Fixed an issue that was causing the application to spike PC's CPU usage/Memory.

August 11, 2022

  • Added the ability to transfer calls from the grid.
  • Fixed an issue that was preventing queue related data from showing correctly.

July 21, 2022

  • Added the ability to create multiple shifts.

Custom Presence V18

18.0.10

September 14, 2022  

September 14, 2022

  • Application now supports HTTPS (SSL) server bindings.

July 13, 2022

  • Converted the application from a IIS to a service.

Do Not Call V18

18.0.37

July 14, 2022  

July 14, 2022

 

  • Fixed various cosmetic/formatting errors.

 

June 9, 2022

 

  • Added a search button in the contact grid.

 

  • Removed all export buttons in the Import tab.

Emergency Notifier V18

18.0.133

August 8, 2022  

September 2, 2022

 

  • Fixed a bug that was causing the application to play a recording instead of reading a text.

 

  • Added the ability to repeatedly send paging notifications.

 

  • Fixed an issue that was preventing the IVR from working as intended.

 

August 8, 2022

 

  • Fixed an issue that was preventing notifications from being sent via speed dial.

 

  • Fixed an issue that was preventing the IVR test from working.

 

  • Fixed an issue that was causing the application to play a recording instead of reading a text message.

Enhanced Billing Codes V18

18.0.88

September 2, 2022  

September 2, 2022

 

  • Added the ability to calculate the cost of a call according to the duration. 

 

August 23, 2022

 

  • Added the ability to set a default time zone.

 

  • Added the ability to export the date/time as local time.

 

  • Added validations for country and area code.

 

  • Made country and area code required fields.

 

  • Added all time zones to call log reports tab.

Exporter V18

18.0.96

March 29, 2022

Hosted Billing V18

18.0.13

January 24, 2022

Monitor V18

18.0.47

January 18, 2022

On Call Manager V18

18.0.89

August 30, 2022  

August 30, 2022

 

  • Reduced the number of notifications that are sent to a single extension when they were in 5 or more groups.

 

  • Fixed an issue that was causing some users to have notifications that would no go away.

Power Dialer V18

18.0.224

September 12, 2022  

September 12, 2022

 

  • Added text to speech in Arabic.

 

August 30, 2022

 

  • Added runtime, delete campaign, get data, and export to CSV, XLS, PDF to the 'Run' tab. 

 

  • Added a new 'Reports' tab.

Profile Manager v18

18.0.2

December 28, 2021

Queue Notifier V18

18.0.52

September 21, 2022  

September 21, 2022

  • Fixed an error that was preventing the settings page from loading correctly.

Queues Wallboard V18

18.0.10

September 7, 2022  

September 7, 2022

 

  • Application now supports HTTPS (SSL) server bindings.

 

July 13, 2022

 

  • Increased the speed of call status updates.

 

July 7, 2022

 

  • Added the ability to add/update agents from the 3CX checkbox in the queues tab.

Reception Console V18

18.0.62

February 25, 2022

Recording Beep V18

18.0.16

September 15, 2022  

September 15, 2022

 

  • Call transfer failed notifications will now play during the call.

 

  • Added the ability to create more IVRs to the 'Extension to Barge' field. 

 

  • Now supports HTTPS (SSL) server bindings.

Recording Manager V18

18.0.169

September 15, 2022  

September 15, 2022

  • Re-organized the tab order.

 

  • Fixed a grammatical error.

 

  • The log in screen will now display "Up-To-Date" when your application has been updated to the latest version.

 

September 12, 2022

 

  • Fixed an issue that was causing recording entries to still be visible on the web portal after selecting archive or delete.

 

  • Added system admin permissions in the 3CX menu tab.

 

  • Added new event data.

Surveyor V18

18.0.96

January 24, 2022

Survey Creator V18

18.0.43

December 21, 2021

Voicemail Manager V18

18.0.110

June 20, 2022

June 20, 2022

 

  • Fixed an issue that was preventing users from deleting some voicemails. 

 

  • Fixed an SQL logging error.

Wrapup Codes V18 (Server)

Wrapup Codes V18 (Client)

18.0.36

18.0.36

August 18, 2022

August 9, 2022

  • Added services that helps avoid connection interruption between the client and server applications.

August 18, 2022

Utilities

Download

Version

certify the web

5.5.5

SQL Connection String Encryptor

1.0.0

Version 16

3CX Relay Agent

Download

Documentation

Version

Release Date

Windows (3CX 16.0.8)

16.8.127

December 29, 2021

Linux (3CX 16.0.8)

16.8.127

December 29, 2021

Tools (3CX Add-Ons)

Download

Documentation

Version

Release Date

Active Directory Sync V16

16.0.14

July 21, 2021

Agent Greetings V16

16.0.2

December 23, 2020

Audio Scheduler V16

16.0.32

September 17, 2020

Auto Call Back V16

16.0.3

January 27, 2021

Auto Logout V16

16.0.32

February 17, 2022

Auto Self ID V16

16.0.22

September 28, 2021

Auto Voicemail V16

16.0.36

December 16, 2021

Call Router V16

16.0.15

January 7, 2022

Caller ID V16

16.0.30

December 28, 2021

Click-To-Call V16

16.0.18

August 11, 2020

Competitive Wallboard V16

16.0.186

January 12, 2022

Custom Presence V16

16.0.06

September 7, 2021

Do Not Call V16

16.0.25

february 22, 2021

Emergency Notifier V16

16.0.119

April 6, 2021

Enhanced Billing Codes V16

16.0.85

May 3, 2021

Exporter V16

16.0.92

December 28, 2021

Holiday Importer V16

16.0.30

April 19, 2021

Hosted Billing V16

16.0.10

December 8, 2020

Monitor V16

16.0.44

August 11, 2020

On Call Manager V16

16.0.86

December 28, 2021

Power Dialer V16

16.0.206

November 22, 2021

Queue Notifier V16

16.0.40

August 11, 2020

Queues Wallboard V16

16.0.6

December 29, 2021

Reception Console V16

16.0.58

December 30, 2020

Recording Beep V16

16.0.15

February 15, 2022

Recording Manager V16

16.0.149

March 29, 2020

Surveyor V16

16.0.95

January 4, 2022

Survey Creator V16

16.0.43

December 21, 2021

Voicemail Manager V16

16.0.107

December 28, 2021

Wrapup Codes V16 (Server)

Wrapup Codes V16 (Client)

16.0.26

16.0.26

December 17, 2021

December 17, 2021

Utilities

Download

Version

certify the web

5.5.5

SQL Connection String Encryptor

1.0.0

Got a question?

Get in touch with us

Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

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Support@VoIPTools.com

+1 801-642-4655

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