Ideas

Votes
Views
Idea
0
votes
7
views
asked 1 month ago by
updated 1 month ago by
Category: New Features
hi, we use OCM, and we have to use a prefix to show the correct Caller ID to the called Number, usually a Cell Phone. in some countries, the total lenght is too long, and we can not have more than 15 digits in tha field. BR
0
votes
19
views
Be first to answer!
asked 1 year ago by
Category: New add-ons
Prevent robo diallers and telepests from spamming 3CX systems, by filtering inbound calls through a spam database. Ideally the database would be sourced from/synced with a service like: https://www.nomorobo.com/ so it's constantly updated as numbers ...
0
votes
63
views
Be first to answer!
asked 2 years ago by
Category: New add-ons
I would love to see you develop "Hosting Manager", it's realy a shame 3CX moved away from multi-tenant and didn't provide with a new solution for Hosting Partners. Through your 3CX Relay tool you could now "easily" develop something like that. Featur...
1
vote
109
views
Be first to answer!
asked 2 years ago by
updated 2 years ago by
Category: New add-ons
A better way to either autofill or manage BLF's. As manually adding 30-60 BLF's when physical phones have sidecarts is a painful process. Possibly a way of autofilling from a certain BLF number, or allowing copying of existing setup extensions so ext...
2
votes
140
views
asked 2 years ago by
updated 2 years ago by
♥ 1
Build a small service that copies all blocked IP addresses you have entered within 3CX up to a cloud-based central repository of questionable IP addresses. This repository keeps track of how many submissions (individual 3CX servers) have submitted th...
1
vote
118
views
Be first to answer!
asked 3 years ago by
Category: New add-ons
Ability to dynamically add overflow agents to queues when SLA is breached. Rather than overflowing callers to another queue when callers exceed the max number of callers waiting in the queue or max hold times, why not automatically add more agents to...
1
vote
144
views
asked 3 years ago by
updated 2 years ago by
Category: New add-ons
3CX Provides X Statuses. You may also want to add your own custom statuses for reporting purposes, and have reports and a wallboard that enables managers to monitor how much time is spent in a status, and display the current status of an agent.

Get the Best Solution for your Business

Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment. Call us today!

Contact Us