Looking for an options for increased flexibility with music on hold for 3CX. Currently we have multiple professional recorded music on hold messages that our network engineer needs to stitch together to a single audio file. The business is wanting the flexibility change these more frequently.
Ideally this would be an option where staff based at the locations could access a webpage to preview the recordings and then drag and drop them into the desired playlist order and set different time sequences for them to play for in office and out of office hours.
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Hi Nick, I see no technical challenges with enabling staff to "build" a music-on-hold wav file using drag-n-drop, but 3CX does not offer any APIs for changing how the wav files are used. So, we can build the wav file, but 3CX will be in control of when / how they are played.
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