Product Downloads « VoipTools

Do Not Call

Current Version:

16.0.17

Last Updated:

April 23, 2020

Size:

77 mb

Support:

Emergency Notifier

Current Version:

16.0.99

Last Updated:

April 23, 2020

Size:

120 mb

Support:

Competitive Wallboard

Current Version:

16.0.128

Last Updated:

April 23, 2020

Size:

102 mb

Support:

What’s New:

Supports Linux.
Now you can monitor the activities of your inbound / outbound call center with 3CX Competitive Wallboard. This web application allows managers and agents to view in real-time each agent’s performance and whether they have met their weekly and monthly call quota.

Power Dialer

Current Version:

16.0.171

Last Updated:

April 22, 2020

Size:

90 mb

Support:

Relay Agent For Linux

Current Version:

16.0.81

Last Updated:

April 22, 2020

Size:

76 mb

Support:

Relay Agent For Windows

Current Version:

16.0.76

Last Updated:

April 22, 2020

Size:

103 mb

Support:

Voicemail Manager

Current Version:

16.0.93

Last Updated:

April 13, 2020

Size:

157 mb

Support:

Recording Manager

Current Version:

16.0.132

Last Updated:

April 08, 2020

Size:

109 mb

Support:

Survey Creator

Current Version:

16.0.22

Last Updated:

April 1, 2020

Size:

133 mb

Support:

Relay Agent For Windows

Current Version:

15.5.16

Last Updated:

May 1, 2019

Size:

70 mb

Support:

Voicemail Manager

Current Version:

15.5.83

Last Updated:

April 8, 2019

Size:

167 mb

Support:

Robo Dialer

Current Version:

15.5.150

Last Updated:

October 31, 2019

Size:

92 mb

Support:

Recording Manager

Current Version:

15.5.122

Last Updated:

August 19, 2019

Size:

108 mb

Support:

Recording Beep

Current Version:

15.5.13

Last Updated:

April 8, 2019

Size:

44 mb

Support:

On Call Manager

Current Version:

15.5.59

Last Updated:

April 8, 2019

Size:

193 mb

Support:

Reception Console

Current Version:

15.5.36

Last Updated:

September 17, 2019

Size:

75 mb

Support:

Queue Notifier

Current Version:

15.5.35

Last Updated:

August 19, 2019

Size:

81 mb

Support:

Survey Creator

Current Version:

15.5.17

Last Updated:

August 19, 2019

Size:

97 mb

Support:

What’s New:

Customers can create TTS message (.wav file) using Amazon Web Services.

Surveyor

Current Version:

15.5.62

Last Updated:

November 21, 2019

Size:

72 mb

Support:

What’s New:

Supports Linux.
Minor Bugs were fixed.
Reports screen enables you to view the sales report, performance report and call report for all the campaigns in the 3CX Surveyor. As a manager, you can filter the records by entering details in any one of the column headers and export data in various formats like pdf, xls, xlsx, rtf or csv.

Monitor

Current Version:

15.5.37

Last Updated:

September 17, 2019

Size:

74 mb

Support:

HTTP API

Current Version:

15.5.24

Last Updated:

July 25, 2019

Size:

47 mb

Support:

Holiday Importer

Current Version:

15.5.22

Last Updated:

April 8, 2019

Size:

30 mb

Support:

Exporter

Current Version:

15.5.66

Last Updated:

December 26, 2019

Size:

53 mb

Support:

Enhanced Billing Codes

Current Version:

15.5.73

Last Updated:

July 31, 2019

Size:

81 mb

Support:

Do Not Call

Current Version:

15.5.10

Last Updated:

August 19, 2019

Size:

73 mb

Support:

What’s New:

‘3CX Do Not Call’ is a Windows service that monitors all outbound calls. If the dialed number is on an internal Do-Not-Call list, then the call will be dropped; and the dialing extension will receive an email notification.

Competitive Wallboard

Current Version:

15.5.105

Last Updated:

July 19, 2019

Size:

mb

Support:

Click To Call

Current Version:

15.5.14

Last Updated:

August 19, 2019

Size:

43 mb

Support:

Call Counter

Current Version:

15.5.26

Last Updated:

November 20,2019

Size:

84 mb

Support:

Caller ID

Current Version:

15.5.19

Last Updated:

November 18, 2019

Size:

43 mb

Support:

What’s New:

Supports Linux
Customers can work with the same agents in multiple groups without any need of removing agents from existing groups and adding to the required groups..

Auto Voicemail

Current Version:

15.5.12

Last Updated:

July 25, 2019

Size:

59 mb

Support:

Emergency Notifier

Current Version:

16.0.26

Last Updated:

November 20,2019

Size:

84 mb

Support:

Call Router

Current Version:

16.0.4

Last Updated:

March 24,2020

Size:

58 mb

Support:

Auto Self ID

Current Version:

15.5.13

Last Updated:

September 17, 2019

Size:

54 mb

Support:

What’s New:

Customers were able to use Amazon Poly Voice feature having multiple number of voices to create their Auto_Self_ID instead of Windows TTS voice.

Auto Logout

Current Version:

15.5.15

Last Updated:

November 20, 2019

Size:

42 mb

Support:

What’s New:

“3CX Auto Logout” monitors whether a queue agent has missed multiple consecutive calls. If the permitted number of missed calls is exceeded, the service will automatically log the agent out of the queue.
Ex:-If an agent forgets to log out of a queue before leaving their desk, having their phone ring with nobody there to answer.

Audio Scheduler

Current Version:

15.5.26

Last Updated:

November 18, 2019

Size:

35 mb

Support:

Active Directory Sync

Current Version:

15.5.5

Last Updated:

April 9, 2019

Size:

85 mb

Support:

What’s New:

Companies that use Microsoft Active Directory (AD) may want to ensure that when a user is deleted from AD, then the user is deleted from the 3CX too.
3CX Phone System has the ability to download all of your current user settings from your Active Directory Server.
lf the user’s data such as first and last names, mobile numbers, and email addresses will be queried from the Active Directory and extensions will be created with a click of a button. This will save the administrator a great amount of time and resources.

Emergency Notifier

Current Version:

15.5.88

Last Updated:

August 19, 2019

Size:

138 mb

Support:

Relay Agent For Linux

Current Version:

15.5.13

Last Updated:

May 1, 2019

Size:

39 mb

Support:

Surveyor

Current Version:

16.0.72

Last Updated:

February 27, 2020

Size:

74 mb

Support:

What’s New:

Supports Linux.
Minor Bugs were fixed.
Reports screen enables you to view the sales report, performance report and call report for all the campaigns in the 3CX Surveyor. As a manager, you can filter the records by entering details in any one of the column headers and export data in various formats like pdf, xls, xlsx, rtf or csv.
3CX Surveyor is a dialer solution that gives you a very “high-touch” environment where you as a company know all about your customers even before you call them. With 3CX Surveyor, your agents can place calls to your customers, read survey scripts, and record information into a database. It includes a built-in mini CRM!

Recording Beep

Current Version:

16.0.10

Last Updated:

February 11, 2020

Size:

55 mb

Support:

Reception Console

Current Version:

16.0.42

Last Updated:

February 11, 2020

Size:

90 mb

Support:

Queue Notifier

Current Version:

16.0.38

Last Updated:

February 11, 2020

Size:

74 mb

Support:

Monitor

Current Version:

16.0.41

Last Updated:

March 10, 2020

Size:

78 mb

Support:

What’s New:

Supports Linux

Holiday Importer

Current Version:

16.0.24

Last Updated:

February 11, 2020

Size:

30 mb

Support:

Exporter

Current Version:

16.0.73

Last Updated:

March 10, 2020

Size:

53 mb

Support:

Enhanced Billing Codes

Current Version:

16.0.77

Last Updated:

February 11, 2020

Size:

82 mb

Support:

Click to Call

Current Version:

16.0.16

Last Updated:

February 11, 2020

Size:

44 mb

Support:

Caller ID

Current Version:

16.0.21

Last Updated:

February 11, 2020

Size:

45 mb

Support:

What’s New:

Supports Linux
Customers can work with the same agents in multiple groups without any need of removing agents from existing groups and adding to the required groups..

Auto Voicemail

Current Version:

16.0.17

Last Updated:

March 10, 2020

Size:

64 mb

Support:

Auto Self ID

Current Version:

16.0.18

Last Updated:

February 11, 2020

Size:

57 mb

Support:

What’s New:

Customers were able to use Amazon Poly Voice feature having multiple number of voices to create their Auto_Self_ID instead of Windows TTS voice.

Auto Logout

Current Version:

16.0.17

Last Updated:

February 11, 2020

Size:

56 mb

Support:

What’s New:

“3CX Auto Logout” monitors whether a queue agent has missed multiple consecutive calls. If the permitted number of missed calls is exceeded, the service will automatically log the agent out of the queue.
Ex:-If an agent forgets to log out of a queue before leaving their desk, having their phone ring with nobody there to answer.

Audio Scheduler

Current Version:

16.0.29

Last Updated:

March 19, 2020

Size:

38 mb

Support:

What’s New:

Supports Linux
With 3CX Audio Scheduler you can schedule the playing of tones or alarms over your paging system (and phones). 3CX Audio Scheduler is great for notifying employees of break times, shift changes, and more. You can schedule multiple alarms throughout the day. You can play custom tones to meet your specific needs — including fire alarms, tornado warnings, or shift change notifications. 3CX Audio Scheduler is a perfect solution for Schools, Airports, Shift work.

Active Directory Sync

Current Version:

16.0.8

Last Updated:

February 11, 2020

Size:

96 mb

Support:

Psst, Before You Go…

Did you download these FREE 3CX add-ons yet?

3CX Holiday Importer

This FREE utility makes it simple to import all your national and religious holidays into 3CX through the year 2029

Download Now!

3CX Click To Call

This FREE utility enables your customers to enter their phone number on your website, and receive an instant call back from you.

Download Now!

Current Version:

15.5.54

Last Updated:

April 8, 2019

Size:

148 mb

Support:

Current Version:

15.

Last Updated:

April 9, 2019

Size:

mb

Support: