Call counter

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ABOUT THE PRODUCT

Call counter

This FREE utility allows you to monitor your simultaneous calls in real-time, and graph utilization over time. You can set a warning threshold and be notified by email when 3CX is approaching your maximum permitted simultaneous calls.

I'm happy to give you this product for FREE! Enjoy!

Matthew Orr- founder: VoIPTools LLC

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Product Details

This free utility allows you to monitor your simultaneous calls in real-time, and graph utilization over time. You can set a warning threshold and be notified by email when 3CX is approaching your maximum permitted simultaneous calls.

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Installation Assistance

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FIND OUT MORE

More details about the product

3CX Call Counter is now FREE!
Are you worried about running out of simultaneous calls, but you don’t have a easy way to monitor your usage over time?  With 3CX Call Counter you can monitor your call volume in real-time, and graph utilization over time.  You don’t have to guess what your peak usage is, now you can see call levels at any time.
This utility makes it easy to see utilization patterns to estimate when an upgrade of 3CX will be need, and graph usage to easily see seasonal, annual, monthly, weekly and daily utilization trends.  It’s a great tool to help you ensure you have adequate staffing during peak periods.
3CX Call Counter enables you to:
Display current simultaneous calls in real-time
Graph utilization by Year, Month, Week, Day, Hour
Set threshold for email notification
Log usage for reporting

3CX Version 12 – 15

  • Microsoft .Net 4.6.1
  • VoIPTools Relay Agent installed on the 3CX server (free)
  • Internet Information Server (IIS) 7.0 and above
  • Microsoft SQL Server 2008 Express (free) and above

 

Version 15.0.12  March 23, 2017

  • Improved the keep-alive process
  • Implemented improved login control

 

Version 15.0.10  March 16, 2017

  • Fixed issue with restarting Windows service
  • Updated Hub URL with server name (replaced localhost)
  • Changed default port number for Hub URL
  • Changing settings automatically restarts the Windows service
  • Optimizations to the call event process
  • minor cosmetic changes to user interface

Version 15.0.7  March 2, 2017

  • Now free!
  • Converted to web application
  • Added support for Microsoft SQL Server
  • Added support for latest VoIPTools Relay
  • Updated controls to latest version

 

Version 14.0 2  October 17, 2015

  • Added support for 3CX 12.5 and 14
  • Added ability to install on server other than 3CX server
  • Added preservaton of settings on software upgrade
  • Added auto creation of countlog.csv if not found
  • Added check for 3CX version
  • Fixed deleting notification emails
  • Fixed dialog for successful email test
  • Fixed several cosmetic issues

Version 2.0.0  September 28, 2013

  • Initial Public Beta released

FAQ’S & KNOWLEDGEBASE

Anything unclear?

Need more info? Check out our knowledgebase

Simple: We know once you see how EASY and HELPFUL VoIPTools products are, you will come back for more!

Absolutely not. You just need to register on the site, select your 3CX version and size (simultaneous calls) from the drop down menus on the product page, and add to cart. You will not have to enter any credit card information to get the free products!

Very easily! We will give you a download link and license key which you can use to install and enable your Call Counter. This is very simple to do! If you have any issues, please contact our support line at 801-642-4655 (support queue). We are more than happy to assist you!

The short answer is "yes", but 3CX doesn't like it when you have anything installed on the same server as 3CX or they won't support it, so we recommend that you install our simple "Relay Agent" utility on your 3CX server that runs in the background and connect it to the VoIPTools product. It's very quick and simple! You can get the Relay Agent here: http://new.voiptools.com/product/3cx-relay-agent/