Improve agent performance with the VoIPTools Enhanced Wallboard for 3CX
Monitor who is on the phone or available, and how long their status has gone unchanged.
Now supports inbound call tracking
Enhance Agent Performance
Now you can monitor the productivity of your inbound/outbound call center. This web application allows managers to see agents, sorted from most productive to least productive, along with whether they have met their daily, weekly, and monthly quotas – all in real-time!
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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.