VoIPTools Auto (Robo) Dialer

Automatically Dial From A Database

VoIPTools Auto (Robo) Dialer

3CX Dialer was designed from the ground up specifically for 3CX. With 3CX Dialer you can automate the unattended calls to patients, customers or students using unique contact lists (campaigns). When used in conjunction with Voice Application Designer (VAD) applications, virtually any scenario can be supported.

Our Robo Dialer was originally designed for a doctor office to save time and money on appointment reminders, but we quickly realized the demand for an auto dialer for 3CX was so high for so many purposes that we have continued adding feature after feature to get to where we are at now. This is especially great for appointment reminders, school snow days, and much, much more. Just think of all the ways your organization can use it!

Matthew Orr- founder: VoIPTools LLC
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CORE FEATURES

The best solutions for your company

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CRM Integration

Pull appointments from CRM / Practice Management applications, and Update CRM / Practice Management information

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More Options

Utilize text-to-speech for customized message, or play pre-recorded messages

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Email & SMS

Send email and SMS text message notifications

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Call Routing

Route calls to customer service representatives

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Multiple Campaigns

Supports multiple campaigns

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Mass Calls

Supports an unlimited number of simultaneous calls (dependent on 3CX license and available trunks/bandwidth)

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Some of the benefits

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Easier Appointments

Decrease missed appointments by sending automatic reminders to your customers!

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Save Time

Eliminate wasted staff time associated with manual dialing and talking!

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Save Money

Eliminate monthly or per-transaction fees charged by most hosted solutions!

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Increase revenue

Time is money, and money is...well...money. Save both using VoIPTools Robo Dialer!

REQUEST A DEMO
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FIND OUT MORE

More details about the feature

3CX Dialer was designed from the ground up specifically for 3CX.  With 3CX Dialer you can automate the unattended calls to patients, customers or students using unique contact lists (campaigns).  When used in conjunction with Voice Application Designer (VAD) applications, virtually any scenario can be supported.

Use Cases:

  • Appointment Reminders (medical, service, delivery)
  • Payment collections
  • School reminders:  closings / lunch accounts / library fees / unexcused absences
  • Community emergency notifications
  • Political campaign messages
  • Fund raisers
  • Satisfaction Surveys
  • Solicit

Features:

  • Supports multiple campaigns
  • Supports an unlimited number of simultaneous calls *
  • Pull appointments from CRM / Practice Management applications
  • Update CRM / Practice Management information
  • Utilize text-to-speech for customized message
  • Play pre-recorded messages
  • Special discounts for schools
  • Route calls to customer service reporesentatives
  • Send email and SMS text message notifications **

*  Number of simultaneous calls is dependent on 3CX license and available trunks / bandwidth
** SMS notifications are performed by sending emails to the cell carrier’s email-to-sms gateway

Benefits:

  • Decrease missed appointments
  • Eliminate monthly or per-transaction fees charged by hosted solutions
  • Eliminate wasted staff time associated with manual dialing
  • Increase revenue
  • Increase compliance
  • Increase safety

3CX Version 12-14
Microsoft .Net 4.6
Microsoft SQL Server 2008 Express (free) and above
Windows 7 Pro, Windows server 2008 R2 and above (64 bit)
Internet Information Server (IIS) 7.0 and above (for optional Contact Manager) *

*Note:  You can install Abyss and IIS on the same computer.

Version 14.0.83  November 18, 2016

  • Added support for sending email and SMS text notifications
  • Added support for latest VoIPTools Relay
  • Updated the text-to-speech engine
  • Updaed controls to the latest version
  • Fixed issue with phone numbers in Contact Manager
  • Fixed issue with adding appointments in Contact Manager

 

Version 2.1.1   May 16, 2014

  • Added support for VoIPToys Relay
  • Added support for pre-recorded messages
  • Added support for automatic updates
  • Added support for new Text-to-Speech engine
  • Upgraded to use Entity Framework 6.1
  • Upgraded to support 3CX Version 12
  • Upgraded controls
  • Upgraded VoIPToys libraries

FAQ’S & KNOWLEDGEBASE

Anything unclear?

Need more info? Check out our knowledgebase

How do I install the Dialer?

We will give you a download link and license key after purchase. You can simply go through our simple installer!
Here are some requirements:
3CX Version 12-14
Microsoft .Net 4.6
Microsoft SQL Server 2008 Express (free) and above
Windows 7 Pro, Windows Server 2008 R2 and above (64 bit)
Internet Information Server (IIS) 7.0 and above (for optional Contact Manager) *

*Note: You can install Abyss and IIS on the same computer.

Can I see the Dialer in action before purchasing VoIPTools?

We are currently in the process of creating demo videos of all our products. In the meantime, schedule a live demonstration here:
http://new.voiptools.com/make-an-appointment/