VoIPTools

Exporter

Synchronize 3CX data with SQL or MySQL

Custom Reports

Use the reporting tools you already know to create custom reports.  Data is stored in either SQL or MySQL.

Remote Access

If your 3CX server is hosted in the cloud, accessing CDR files is a challenge. Exporter uses our Relay to access CDR files remotely.

Automatic

This small Windows service runs automatically in the background to keep your external database in sync with the data in 3CX.

Archive

With 3CX Exporter, it’s easy to archive historical information separate from 3CX.

Synchronize All 3CX Data

With 3CX Exporter, you can automatically synchronize all 3CX data and generated Call Detail Records (CDR) files with either Microsoft SQL Server or MySQL. This small Windows service runs automatically in the background to keep your external database in sync with the data in 3CX, making it easy to get all the information you need to generate custom reports in near-real time.

 

Features

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FAQ

Most frequent questions and answers

3CX doesn’t like when you install anything on the same server as 3CX, including our tools. That being said, you can but if you ever need 3CX support they will ask you to uninstall everything, including our tools before working on anything.

For this reason, we have created a relay agent that is installed on a separate server from 3CX. You also install a very small utility on the 3CX server that runs in the background to communicate with the server where you install our tools.

It is very simple to install all our tools, and if you get support as part of your subscription, we will install and configure everything for you, and even train you and your staff on exactly how to use and get the most out of them!

You can set it to import once a day, or every few seconds. It’s up to you.

We focus on providing the data you need to create your own custom reports, using the reporting tool you prefer (Power Bi, Crystal Reports, Excel, etc.) While we don’t create custom reports, we do provide access to all the same data 3CX uses for their built-in reports, and more!

Yes, you can get access to all 3CX data including queue statistics, extensions, chat logs, etc.

Exporter utilizes our VoIPTools REST API to access 3CX data. Parsing CDR files is handled with real-time events pushed to Exporter by our Relay.

Got a question?

Get in touch with us

Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

Support@VoIPTools.com

Live Chat

+1 801-642-4655

24/7 Support

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