Read scripts to your clients after calls are made. Managing and customizing the script is easy with our simple web based system.
Track how the service of each of your customers is going with our built-in mini CRM.
Run web-based performance reports on survey data using simple, powerful analyses.
Assign agents to phone lists within a campaign and read from survey scripts.
Enhance Agent Performance
Created to help call centers manage survey and other campaigns, Surveyor is a web-based “preview” dialer for 3CX. With the preview dialer, your agents make “high-touch” outbound calls to your contacts. Manage campaigns, assign agents to phone lists within a campaign, read from survey scripts, record notes in a centralized database, and run web-based performance reports.
3CX Preview Dialer is a web-based “preview” dialer for 3CX. With 3CX Preview Dialer your agents make “high-touch” outbound calls to your contacts. 3CX Preview Dialer helps you manage campaigns, assign agents to phone lists within a campaign, read from survey scripts, record notes in a centralized database, and run web based performance reports.
3CX Preview Dialer is designed to integrate with the popular 3CX PBX for Windows. No propriatary hardware is needed for this solution. Agents can leverage 3CX Preview Dialer web interface, and a free 3CX softphone, to work from home or the office.
Video: Introduction to 3CX Preview Dialer
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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.