VoIPTools obtains all information, downloadable files and software contained herein from sources believed by VoIPTools to be accurate and reliable. Because of the possibility of human and mechanical error as well as other factors, VoIPTools shall not be held responsible for any errors or omissions in the information, and/or downloadable files, and/or software available at the VoIPTools Web site. VoIPTools makes no representations, and expressly disclaims all responsibilities, about the suitability, for any purpose, of the information, downloadable files and/or software that are available to the user at the VoIPTools Web site. VoIPTools may change any information and/or software in the Web site at any time without notice of any kind. The information and software on this site are provided “as is” without expressed or implied warranties of any kind. VoIPTools expressly disclaims all warranties with regard to the information and/or software, including but not limited to all implied warranties of merchantability and fitness for a particular purpose. In no event shall VoIPTools be liable for any special, incidental, indirect or consequential damages or any other damages whatsoever, including without limitation, any loss of use, lost data, or lost profits or opportunity, or punitive damages, whether in an action of contract, negligence or other tort action, arising out of or in connection with the accuracy, use, or performance of the information, and/or downloadable files and/or software on VoIPTools’s Web site. Some U.S. states and foreign countries may provide rights in addition to those above, or do not allow limitation or exclusion of implied warranties, or liability for incidental or consequential damages. Therefore, the above limitations may not apply to you or there may be state provisions that supersede the above. Any clause or any portion of a clause declared invalid shall be deemed severable and shall not affect the validity or enforceability of the remainder of the clause. These terms may only be amended in writing, must be signed by VoIPTools’s authorized representatives, and shall be governed by the laws of the State of Utah.
The links to third parties contained within this Web site will allow you to leave VoIPTools’s site. The sites that are linked to VoIPTools’s site are not under the control of VoIPTools. VoIPTools is not, and shall not be, held responsible for the contents, in any way or form, of any linked site or of any link contained in a linked site. VoIPTools provides these links only as a convenience to you, the user of the Web site; and the inclusion of any link to a third party site it is not, nor does it imply in any way VoIPTools’s of the linked site.
Any rights not expressly granted by VoIPTools herein are expressly reserved.
VoIPTools may modify or discontinue VoIPTools’s site with or without notice to you and without liability to you or to any third party.
You agree not to post or use VoIPTools’s site to distribute or send any illegal material of any kind, including but not limited to, illegal material in the form of text, graphics, video, programs or audio files. Posting content or participating in any form of discussion with the intention to commit any illegal activity is strictly prohibited.
By submitting content, which shall include your member name, to any “public area” of VoIPTools’s site, including message boards, forums, contests and/or chat rooms, you grant VoIPTools and its affiliates a royalty-free, fully paid up, perpetual, irrevocable, non-exclusive right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or subsequently developed, for the full term of any Rights that may exist in such content. You also warrant that the holder of any Rights, including moral rights in such content, has completely and effectively waived all such rights and has effectively and irrevocably granted to you the right to grant the license stated above. You also permit any subscriber to access, display, view, store, and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on VoIPTools’s site retains any and all Rights that may exist in such content.
Prices and availability of products and services are subject to change without notice. Errors will be corrected when and where discovered, and VoIPTools reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, VoIPTools will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with VoIPTools’s Return Policy.
Special routing icons may be included within VoIPTools’s site, the activation of which will allow you to access and learn more about VoIPTools and other services provided by VoIPTools or its affiliates whereby the use of such icons is free of additional charge to you. When you access any of these services, your rights and obligations will be governed by the agreements and policies relating to the use of these services.
Upon purchasing VoIPTools products, the user will enter into an automatically renewing yearly subscription with payments made either monthly or annually depending upon the payment option chosen by the user at checkout. VOIPTools will automatically charge the credit card on file for each user at the predetermined frequency. Upon purchasing VOIPtools you hereby give credit card authorization to VOIPTools, allowing them charge the credit card on file at the appropriate time which is set upon the user choosing the subscription. If the credit card on file fails to authenticate for any reason, the users installed VoipTools applications will be remotely disabled until such time that any outstanding payment(s) can be made.
Upon purchasing VOIPTools, the customer will enter into a 1 year subscription to pay for VOIPTools. If for any reason a customer wishes to remove his subscription after purchasing VOIPTools and entering into this contract, he or she may do so only within thirty days after purchasing VOIPTools. Once thirty days has been exceeded, the customer will not be able to remove his or her contract and they will be required to pay for VOIPTools until the contract has expired regardless of whether or not they use the products. Customers who fail to do so will prosecuted.
In order to cancel subscriptions, customers must directly call VOIPTools using the contact information provided in article 19 of the Terms of Agreement or on the Contact Us page of this website. Emails, letters, and other forms of communication will not be accepted for canceling subscriptions.
Note: When contacting VoIPTools Support, please provide your VoIPTools license key or Order ID so we can validate your support eligibility
Support is available Monday – Friday, 8:00 AM to 5:00 PM CST (-6)
Customers who have purchased technical support with their subscription are eligible for free phone support and remote installation services. Customers who have not purchased support can add support to their existing subscription for a minimum term of 1 year.
To add support to your subscription, Browse here
Customers who chose not to purchase support, are eligible for email support only. Email support response time is next business day.
Partners who have purchased technical support with their customer’s subscription are eligible for free phone support and remote installation service. For subscriptions that do not have purchased support, partners are eligible for free phone and email support only.
Phone: +1 801-642-4655
The following free support resources are available to all customers and VoIPTools partners:
Installation guides :
Software Downloads :
YOU EXPRESSLY AGREE THAT USE OF VOIPTOOLS’ SITE IS AT YOUR SOLE RISK. VOIPTOOLS’ SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. VOIPTOOLS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.VOIPTOOLS MAKES NO WARRANTY THAT VOIPTOOLS’ SITE WILL MEET YOUR REQUIREMENTS, OR THAT VOIPTOOLS’ SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES VOIPTOOLS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF VOIPTOOLS’ SITE. VOIPTOOLS WILL NOT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR NOT, WHICH MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF VOIPTOOLS’ SITE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF VOIPTOOLS’ SITE IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.
YOU UNDERSTAND AND AGREE THAT VOIPTOOLS DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION IN OR PROVIDED IN CONNECTION WITH VOIPTOOLS’ SITE. VOIPTOOLS IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION. THE INFORMATION IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER VOIPTOOLS NOR ITS MEMBERS, WHILE SUCH MEMBERS ARE PARTICIPATING IN VOIPTOOLS’ SITE, ARE ENGAGED IN RENDERING LEGAL, BUSINESS, INVESTING, COUNSELING OR OTHER ADVISORY SERVICES.VOIPTOOLS ENCOURAGES YOU TO SEEK APPROPRIATE PROFESSIONAL ADVICE OR CARE FOR ANY SITUATION OR PROBLEM THAT YOU MAY HAVE.
VOIPTOOLS SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED IN THIS SERVICE AREA. YOUR PARTICIPATION IN VOIPTOOLS’ SITE IS ENTIRELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM VOIPTOOLS OR THROUGH VOIPTOOLS’ SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
VOIPTOOLS MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH VOIPTOOLS’ SITE OR ANY TRANSACTIONS ENTERED INTO THROUGH VOIPTOOLS’ SITE.
VOIPTOOLS IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WORLD WIDE WEB PAGES THAT RESIDE OR IS POSTED OUTSIDE VOIPTOOLS‘ MAY PROVIDE LINKS TO THIRD PARTY SITES AND TO RESOURCES THAT ARE BEYOND VOIPTOOLS’ CONTROL. VOIPTOOLS MAKES NO REPRESENTATIONS AS TO THE QUALITY, SUITABILITY, FUNCTIONALITY OR LEGALITY OF ANY SITES TO WHICH VOIPTOOLS MAY PROVIDE LINKS, AND YOU HEREBY WAIVE ANY CLAIM YOU MIGHT HAVE AGAINST VOIPTOOLS WITH RESPECT TO SUCH SITES.
VOIPTOOLS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE VOIPTOOLS’ SITE OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH VOIPTOOLS’ SITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF COMPONENTONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Upon purchasing Voiptools, you give permission to VOIPTools to engage you in marketing endeavors, allowing them to send periodic emails to you. These emails contain promotional offers and advertisements and will in no way be sent to spam, harass, or coerce our customers. If at anytime you wish to stop receiving these emails, you may unsubscribe by clicking the “unsubscribe” link found at the bottom of promotional emails.
VoIPTools may, from time to time, send e-mail messages to you containing advertisements, promotions, etc. VoIPTools makes no representation or warranty with respect to the content of any such e-mail messages or any goods or services that may be obtained from VoIPTools, and you agree that VoIPTools shall not be liable to you thereto.
VoIPTools reserves the right to charge fees, surcharges and/or membership fees at any time without any notice to you.
Attn: VoIPTools Privacy
637 Keystone Drive, #102
Cincinnati, OH 45244
Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment. Call us today!Contact Us